A NASDAQ-listed workforce-robotics firm is moving beyond controlled demonstrations into live hotel operations. YYForce Inc. (NASDAQ: YFOR) has signed a partnership with Novotel Singapore on Stevens and Mercure Singapore on Stevens to introduce specialized service robots across the dual-property precinct's 772 guestrooms, restaurants, and event spaces — with a pre-deployment model projecting approximately 10.0% lower monthly operating costs in covered functions, net of robot expenses.
Phase One Scope
The confirmed first phase targets four operational areas: in-room amenity and dining-order delivery, food and beverage logistics across the hotels' Food Exchange and Winestone outlets, scheduled public-area and corridor cleaning, and basic concierge support. Deployment preparations include lift integration, route mapping, network configuration, and guest arrival notifications. A separate planning assumption estimates a potential 5.0% reduction in rooms-department overtime costs, though YYForce notes the two projections use different cost bases and should not be combined. Both figures are pre-deployment estimates subject to revision after rollout.
The 772-room dual-hotel precinct sits within Accor's portfolio of more than 5,500 properties across 110-plus countries, giving the trial meaningful scale for a proof-of-concept. Singapore's hotel market recorded average occupancy of 81.9% in 2025 — up from 81.4% the prior year — and received 16.9 million international visitor arrivals, according to the Singapore Tourism Board, a demand backdrop that intensifies pressure on housekeeping and F&B staffing throughput. At that occupancy level, incremental gains in delivery turnaround and tasks completed per labor hour carry real unit-economics weight for operators managing tight front-of-house and back-of-house labor lines.
"In a hotel, every journey to deliver an item and every repetitive task takes time," said Piotr Kupiec, General Manager of both properties. "We want to use robotics thoughtfully, so our teams can focus their attention where it matters most to the guest."
Humanoid R&D Layer
Beyond the near-term service-robot rollout, a second phase is designed to feed YYForce's longer-range humanoid development program. Selected housekeeping and banquet workflows will be observed under agreed data-use arrangements, with humanoid units training alongside hotel personnel to map physical movements, spatial requirements, and service-protocol adaptability. The research is explicitly scoped as development work — the company acknowledges its humanoid systems are not ready for autonomous occupied-room cleaning or independent banquet execution — but the live-hotel environment is intended to accelerate the translation of workflow observation into robotic hardware and AI training data.
"Working in an operating hotel environment gives us the opportunity to move robotics development from controlled demonstrations toward real-world workflows," said Mike Fu, Chief Executive Officer of YYForce. The initiative aligns with the company's stated 2030 Vision for an integrated human-AI-robotics workforce ecosystem spanning hospitality, commercial facilities, and other service-intensive industries.
For foodservice operators tracking labor-productivity tools, the Singapore deployment adds a data point to a growing body of F&B automation pilots in full-service and lodging contexts. The confirmed operational scope — particularly the food and beverage logistics and restaurant-cleaning components — puts YYForce's platform in direct comparison with delivery-robot vendors already active in hotel F&B corridors across Asia-Pacific. Operators evaluating similar technology for banquet and catering operations will watch the banquet-workflow research phase closely, as that segment remains one of the least-automated dayparts in full-service hospitality.
Written by Michael Politz, Author of Guide to Restaurant Success: The Proven Process for Starting Any Restaurant Business From Scratch to Success (ISBN: 978-1-119-66896-1), Founder of Food & Beverage Magazine, the leading online magazine and resource in the industry. Designer of the Bluetooth logo and recognized in Entrepreneur Magazine's "Top 40 Under 40" for founding American Wholesale Floral, Politz is also the Co-founder of the Proof Awards and the CPG Awards and a partner in numerous consumer brands across the food and beverage sector.
