Operations
You're Not in the Restaurant Business. You're in the Attention Business.
Food is simply the product you use to earn it. Here's why the operators winning in 2026 stopped selling meals and start…
Operations 181 stories
Operations
Kroger (KR) Launches AI Shopping Assistant for Meal Planning
Kroger's new AI Shopping Assistant lets customers snap a photo of a recipe card or paste a URL to auto-build a cart, ex…
Operations
Instacart Deploys Caper Smart Trolleys at Morrisons UK
Morrisons becomes the first UK supermarket to deploy Instacart's Caper smart trolleys, with the Preston pilot integrati…
Operations
P.F. Chang's Creates Marketing Comms Role, Promotes Benson
P.F. Chang's formalizes a dedicated Marketing Communications function after influencer campaigns topped 200 million vid…
Operations
Lightspeed Links POS Data to Meta Ads for Brick-and-Mortar Retailers
Lightspeed Commerce's new Meta Conversions API integration automatically syncs in-store POS transaction data to Meta, c…
Operations
Bread of Life Foursquare Gospel Church Marks 31 Years of Feeding Los Angeles
The grassroots, 100% volunteer ministry distributes food, clothing, toiletries, and spiritual support to thousands of A…
Operations
Converge AI Targets Multi-Unit Operators With AI Workflow Platform
Converge AI's four-product suite aims to replace disconnected point solutions for multi-unit brands, connecting LTO rol…
Operations
GrubMarket Acquires SPUD, Extends Canadian Grocery Reach
SPUD's three-DC network spanning British Columbia and Alberta gives GrubMarket a B2C foothold in Canada, while seller T…
Operations
MenuSifu Targets Bubble Tea Scale with POS-Synced Kitchen Automation
MenuSifu, active in restaurant technology for over a decade, reports a 20% order-volume lift from delivery integrations…
Operations
Smucker Taps Hershey Supply Chain Veteran as SVP Operations
Smucker's new supply chain chief joins from The Hershey Company, where he oversaw manufacturing, logistics, and digital…
Operations
Burger King Adds 'Your Way Champion' Role, Whopper Guarantee
Burger King's latest guest-experience push introduces a reimagined restaurant manager role and a satisfaction-or-free-W…
Operations
Instacart Acquires Arpalus to Sharpen Shelf Intelligence
Instacart's purchase of shelf-intelligence startup Arpalus targets out-of-stock detection and catalog accuracy, two per…