Operations
Provi Embeds Instacart Same-Day Delivery for 50K Bar and Restaurant Operators
Provi's nearly 50,000 active on-premise operators can now restock garnishes, mixers, and everyday supplies through an e…
Operations 250 stories
Operations
Kitchen at Priest Ranch Names Culinary Director, Refreshes Menu
The Kitchen at Priest Ranch debuts a refreshed New American counter-service menu alongside Bouldin's appointment, pairi…
Operations
ChowNow Adds SMS, Catering Tools for 15,000 Indie Restaurants
ChowNow's platform refresh targets third-party commission erosion, citing $1.36 billion in total fees saved since 2011 …
Operations
Vandelay Companies Marks 8 Years with St. Jude as Portfolio Hits 32 Units
Vandelay Companies, founder Hunter Pond's Dallas-rooted multi-concept group, ties its national expansion across Hudson …
Operations
Cracker Barrel Deploys 10-Location Veteran Art Tour for November
Cracker Barrel's Rockers Across America roadshow runs 10 locations through Nov. 30, anchored by a $100,000 charitable d…
Operations
Crisis, Controversy, and the Attention Downside
The same channels that can build a restaurant in a week can dismantle one in a day. Here's the crisis playbook the best…
Operations
CoverCount Adds ChatGPT and Claude Connectors for Hospitality Ops
CoverCount's dual MCP-based integrations embed reservation discovery and back-of-house management directly inside the A…
Operations
Andavi Solutions Acquires Infilect for AI Shelf Intelligence
Andavi Solutions adds Infilect's visual intelligence and agentic AI to its sales execution platform, with combined solu…
Operations
Hostie Launches Commission-Free Takeout Ordering via AI Concierge
Hostie's expanded platform manages takeout calls and texts commission-free, routing confirmed orders directly to the PO…
Operations
Magnum Ice Cream Co. Taps Centric PLM Across 80-Country Portfolio
The Magnum Ice Cream Company is deploying Centric PLM to connect R&D, packaging, quality, and regulatory affairs on a s…
Operations
Yum China (YUMC) Adds 13th Board Member, Expanding Independent Oversight
Yum China names Alexander Dimitrief, a former GE president and Kirkland & Ellis litigator, to its board as the 19,000-u…
Operations
WorkForge Debuts Shift Platform for Food Plant Workforce Training
WorkForge Shift combines multilingual content creation, supervisor-led skills validation, and audit-ready compliance re…