Operations
Little Caesars Deploys Coco Robots in 3 Markets for HOT-N-READY Delivery
Little Caesars is routing DoorDash and Uber Eats orders through Coco's sidewalk robots in three major markets, aiming t…
Operations 193 stories
Operations
ContinuServe Acquires TRIS to Deepen Restaurant365 Operations Bench
ContinuServe's purchase of St. Petersburg-based TRIS expands the firm's Restaurant365 capabilities beyond accounting in…
Operations
CBS NorthStar, Decision Logic Link POS and Back-of-House Data
Decision Logic and CBS NorthStar are combining POS and back-of-house intelligence into a single data layer, targeting m…
Operations
Mérieux NutriSciences to Acquire Certified Group's 31 Labs
Mérieux NutriSciences' acquisition of Certified Group adds $300 million in revenue and 31 laboratories to its North Ame…
Operations
A&W Restaurants Unveils New Prototype Targeting 850-Unit Network
A&W Restaurants' new 'modern heritage' prototype — ranging from 2,200 to 2,800 square feet with 40 to 70 seats — will s…
Operations
Brand Before Menu: Why Your Identity Is Your Real Moat
Menu can be copied in a week. Identity takes years. Here's how the industry's smartest operators are building the one a…
Operations
eTip Integrates with Toast to Automate Tip Management
eTip's gratuity management and instant-payout platform now connects directly with Toast POS, pulling sales and labor da…
Operations
Holiday Inn Club Vacations Opens Stone & Current to Public
Stone & Current, a premium steak and seafood concept at Orange Lake Resort in Kissimmee, enters Visit Orlando's Magical…
Operations
Hungry Jack's Automates Reconciliation Across 500 Units
Hungry Jack's finance team is replacing spreadsheet-based reconciliation with Trintech's AI platform to manage 300 mill…
Operations
Red Robin Names Whataburger's Scott Hudler CMO
Red Robin's incoming CMO Scott Hudler brings 25-plus years across casual dining and QSR, most recently steering brand a…
Operations
Tabbed Joins Toast Ecosystem With AI Guest Intelligence Play
Tabbed's Toast integration delivers frictionless tab-close and AI-driven guest profiles — dining history, preferences, …
Operations
Schreiber Foods Taps Agentic AI Across 40-Location Global Network
Schreiber Foods is deploying Ascendion's AAVA agentic AI platform across capability centers in five countries to accele…