Operations
CoverCount Adds ChatGPT and Claude Connectors for Hospitality Ops
CoverCount's dual MCP-based integrations embed reservation discovery and back-of-house management directly inside the A…
Operations 244 stories
Operations
Andavi Solutions Acquires Infilect for AI Shelf Intelligence
Andavi Solutions adds Infilect's visual intelligence and agentic AI to its sales execution platform, with combined solu…
Operations
Hostie Launches Commission-Free Takeout Ordering via AI Concierge
Hostie's expanded platform manages takeout calls and texts commission-free, routing confirmed orders directly to the PO…
Operations
Magnum Ice Cream Co. Taps Centric PLM Across 80-Country Portfolio
The Magnum Ice Cream Company is deploying Centric PLM to connect R&D, packaging, quality, and regulatory affairs on a s…
Operations
Yum China (YUMC) Adds 13th Board Member, Expanding Independent Oversight
Yum China names Alexander Dimitrief, a former GE president and Kirkland & Ellis litigator, to its board as the 19,000-u…
Operations
WorkForge Debuts Shift Platform for Food Plant Workforce Training
WorkForge Shift combines multilingual content creation, supervisor-led skills validation, and audit-ready compliance re…
Operations
Buyers Edge Platform Taps Sam Peterson as CTO for AI Push
Buyers Edge Platform's new CTO brings AI transformation experience from Renaissance Inc., Truckstop, and Overstock.com …
Operations
Central Park St. Pete Food Hall Solves Multi-Vendor Pickup With Epson POS
Central Park St. Pete Food Hall deployed Epson liner-free thermal label printers and Kluck's cloud-native platform to r…
Operations
The Physical Restaurant as a Content Set
Your dining room is a film location. Lighting, plating, sightlines, and signature moments should be designed for the ca…
Operations
Initta Technology Debuts Hospitality Tech Portfolio at London Expo
Initta Technology brought its full smart-hardware and end-to-end operational software portfolio to the European foodser…
Operations
Lightspeed (LSPD) Adds AI, Reserve with Google to Restaurant Platform
Lightspeed Restaurant gains live AI chart dashboards, Google Search reservation integration, and enhanced tableside pay…
Operations
Mérieux NutriSciences Acquires Certified Group, Adds 31 Labs
Mérieux NutriSciences absorbs Certified Group's 31-laboratory network and 1,600 employees, deepening its bench in anima…